Leading me to reverting, deleting the authorization and upgrade again. I tried upgrading ADE which didn’t work as it said I wasn’t authorized, yet wouldn’t let me do so (gave an error when I tried). At the time it drove me crazy trying to figure out the problem, and no one had any idea. I would have mentioned the situation with ADE to Nate back in November, but I thought it was old news. I ran into this issue, but thankfully I still had the install file. Which, if you don’t still have your older install file, could be a problem. The reason this is better is *if* the upgrade doesn’t import your authorization properly, you have to uninstall 2.01, install the older version, and deauthorize with that version. While you can upgrade, it is best to deregesiter it first by pressing ctrl-shift-d while ADE is open to bring up the erase authorization popup and click the erase button (there isn’t a option to erase it directly from the help menu). Nope you can’t have more than one copy of ADE on your system. If you ask me for help, that is where I will go looking for a solution. This fixed the problem for most people, including my source, but if you are still having issues then the best place to find a solution is either the Adobe support forums or on MobileRead. Deauthorize and reauthorize your computer with Adobe by accessing the help menu in Adobe DE.So if you are seeing the #2038 error in Adobe DE, here is how to fix it. But others, including my source Erica Sadun, reported that they could not download OverDrive ebooks until after they had reauthorized their computer with Adobe. The only way to fix the issue was to update Adobe DE to v2.0.1 or higher, and for many users that fixed the problem. ![]() Users who still ran Adobe DE 1.7 on either Windows or MACos reported getting error #2038 when they tried to download an ebook. Sometime in late November or early December 2016 OverDrive and/or Adobe updated their platforms in some way that broke Adobe DE 1.7. The app could still read ebooks, but numerous members of MobileRead reported that it could no longer download DRMed ebooks from OverDrive. If Adobe Digital Editions has stopped working, try reauthorizing it.If you are using Adobe Digital Editions 1.7, and are having trouble downloading ebooks from OverDrive, I think I can tell you why. If you are having trouble with Adobe Digital Editions version 4.+, try using an earlier version. STEP 5: Now locate the downloaded EPUB ebook (this will be a file with an .ACSM extension) and open it in Adobe Digital Editions. STEP 4: Your computer has been authorized. STEP 2: In the lower left corner, check the box "I want to authorize my computer without an ID." (If this option is grayed out, select Erase Authorization to clear the existing authorization.) STEP 1: Open Adobe Digital Editions and click on Help and then Authorize Computer. Here are the steps to authorize Adobe Digital Editions without an ID: Note: If you want to access your EPUB on more than one device with Adobe Digital Edition, the following instructions will not work. You will need to create an Adobe ID instead and use that ID to sign into Adobe Digital Editions on each device. Please note that if you choose this option you will only be able to access your downloaded ebook on one computer or device. We recommend that you authorize without an ID to access your EPUB ebooks in the quickest way. You have the option of authorizing Adobe Digital Editions with or without an ID. Authorizing Adobe Digital Editions without an ID The Axis 360 app, however, is not compatible with EPUB ebooks. ![]() Open this file in Adobe Digital Editions. EPUB eBooks from Axis 360Īxis 360 offers EPUB ebooks that can be accessed in Adobe Digital Editions. When checking out ebooks from Axis 360, click on DOWNLOAD (EPUB format). An. Unfortunately, OverDrive does not support the mobile version of Adobe Digital Editions. If you have a compatible eReader (like a Kobo or NOOK), you can plug it into your computer and transfer the eBook from Adobe Digital Editions to your eReader. When borrowing ebooks from the main catalog, choose the EPUB option. OverDrive offers EPUB and PDF-formatted ebooks that can be accessed in Adobe Digital Editions. If you are new to ebooks and/or have limited experience with computers, mobile devices, and technology, please consider using the user-friendly Libby app instead. It is recommended for advanced ebook users. ![]() NOTE: The Library provides very limited technical support for Adobe Digital Editions.
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